PalmShine
Privacy Policy
Effective Date: 09/01/2025
PalmShine respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, book our services, or interact with us.
Information We Collect
When you interact with PalmShine, we may collect the following:
Personal Information: Name, email, phone number, address, service preferences, and payment details.
Service Information: Number of bedrooms, bathrooms, square footage, pets, and booking history.
Technical Data: IP address, browser type, device information, and website usage through cookies and analytics tools.
How We Use Your Information
We use your information to:
• Provide and manage cleaning services.
• Process payments securely.
• Communicate about bookings, promotions, or updates.
• Improve our services, website experience, and customer support.
• Comply with legal or regulatory requirements.
Sharing of Information
We do not sell or rent your personal information. We may share your data with:
• Service Providers: Independent contractors (cleaners) who fulfill your service request.
• Payment Processors: Such as Stripe, for secure transactions.
• Marketing Tools: For email/SMS communication and remarketing.
• Legal Compliance: When required by law, regulation, or legal process.
Cookies and Tracking
PalmShine uses cookies and similar technologies to improve site performance and personalize your experience. You can disable cookies in your browser settings, but some features may not function properly.
Data Security
We implement reasonable measures (encryption, access controls, secure servers) to protect your personal data. While no system is 100% secure, we take steps to minimize risks of unauthorized access, disclosure, or misuse.
Your Rights
You have the right to:
• Access, correct, or delete your personal information.
• Opt out of promotional emails or SMS messages.
• Request a copy of the information we hold about you.
Children's Privacy
PalmShine’s services are not directed at anyone under the age of 18. We do not knowingly collect personal data from children.
Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with a revised effective date.
Contact Us:
For questions or privacy requests, please contact us:
📞 (954) 271-2795
📍 Serving Palm Beach, Jupiter, Boca Raton, Fort Lauderdale, and Miami